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Open group in Oma: Oma Punainen Risti -käyttäjät

Group members can ask about unclear matters and discuss the use of Oma. The group operates on the principle of peer support, meaning that other users and e.g. digital mentors answer the questions.

Oma administrators

Branch Oma administrators support the use and implementation of Oma within the branch. You can ask them for help with any issues related to using Oma in the branch.

Support email

oma.tuki(at)redcross.fi

Through the support email, you can report any detected issues and receive assistance if problems occur.

Friendship coordination support

The support for friendship coordinators assists volunteers using the electronic friendship coordination system with issues related to the matching process.

The support email for the service is YVTuki(at)redcross.fi.

District administrator and branch mentors

When branch members start using the system or encounter issues, they are supported by district office staff. The best approach is to contact the district administrator or, if applicable, a branch mentor. District administrators’ email addresses are in the format firstname.lastname(at)redcross.fi. You can find a list of the district administrators below.

Contact details for all district employees can be found on the Red Cross website (in Finnish).